Public Service-221009

During the four years of Donald Trump’s term as president I often wondered why he gave his son-in-law Jared Kushner recognition. Kushner served as Trump’s advisor, but in his memoir he writes very detailed accounts of his role as a leader on several high level and huge projects. Among them were re-negotiating the NAFTA trade agreement with Mexico, Criminal Justice Reform, Middle-East peace, and the COVID-19 response. All of these yielded major benefits to the country.

Jared tells his story in a fast moving narrative that held my interest through out. His writing style is mesmerizing. Since I lived through this period, it was refreshing to learn the inside details of how success was achieved, i.e. not easily, but required persistence and constant brainstorming to come up with creative solutions to problems. I was particularly moved by the response to the pandemic. The process used was classic engineering project management, and reminded me of similar situations that I faced in my role as Chief Engineer of a manufacturing company. His process as facilitator of the Mid-Eastern peace deal was one of classic “think outside the box” management. Unfortunately, bureaucratic thinking and processes cannot move past the traditional forms and age old methodology of years of failure. Each administration and career diplomats merely continued to rehash old talking points for the past fifty years. Too many people within the system are interested only in advancing their own career over what is best for the country. The result is a swamp full of creatures whose only interest is to live off each other, and to procreate the process. Kushner kept repeating the old adage that he must not keep repeating the same unsuccessful steps over and over and expecting a different outcome. He made this point repeatedly to Arab leaders throughout his negotiations.

One fact that Kushner writes about never appeared in the press. During his tenure, he was diagnosed with thyroid cancer and underwent surgery and follow-up treatment. He never let the diagnoses affect his ability to serve, and he continued to look forward and not let the past affect his drive. Luckily, his treatment solved the problem.

As an engineer, I had many opportunities to write reports and to present them. So many times I was disappointed by the revisions that the CEO made to my work. Eventually, I learned that drafting a report from scratch is much more difficult than it is to revise it. Once the main man has the basis for a decision he can then modify it to arrive at a better outcome. I used this argument in mentoring sessions with engineers. I followed the same process as my boss, and learned that my revisions made a report more valuable than the original. I always gave credit for the final report to the engineer. Kushner’s presentations to the President almost always triggered Trump to make revisions that led to a better solution.

Working in the White House is vicious, stressful, fast paced, and relentless. Too many of the people who work there are constantly seeking power and favor from the president. The most notable tactic for a staff member to feel powerful is to become a leaker. It seems that people who feed inside information to the outside gain an adrenaline rush from the knowledge that their information was obtained because of their position next to the president. Many times the leaker is someone who opposes the president and is seeking to destroy his agenda. Kushner describes experiencing many incidents of leaking. One of the advantages Trump had within the White House was to have his son-in-law. Working directly for him. Kushner being a family member was there to serve his country and to protect his father-in-law.

I highly recommend this book for anyone who has a penchant for history and the inside machinations of top level government. If you are not that interested in government I still recommend the book as a biography of a young man who served his country at the highest level.